Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
convenient location
friendly staff
pricey dining
small rooms
7.8/10
Very good
Rooms
8.1
Location
8.3
Service
8.2
Dining
7.4
Guest reviews
7.8/10
based on 9 reviews
4.5/5
based on 2300 reviews
8.9
8.9/10 based on 3049 reviews
#14 of 97 hotels in Chiyoda based on Tripadvisor
Alex
United Kingdom,
May
2024
7.4/10
The hotel offers tiny but comfortable rooms with a hint of Japanese traditional style, ideal for short stays. The service was professional but lacked a bit of warmth. The location is excellent for exploring Tokyo's attractions. Dining options are limited and slightly pricey. Overall, a cozy stay with great access to public transport and local restaurants.
Rooms
8.0
The rooms, though small, provided a comfortable and traditional Japanese ambiance. Perfect for short stays.
Service
7.0
The service was professional with a touch of warmth. A congratulatory surprise added a personal touch to our stay.
Location
9.0
The hotel's location is excellent, with easy access to public transport and a variety of authentic Japanese dining options nearby.
Dining
6.0
The dining experience was limited in options and slightly pricey. Explore local restaurants for more variety.
Facilities
7.0
Basic facilities met our needs. No lavish amenities but sufficient for a comfortable stay.
Eric
United States,
April
2024
7.8/10
The hotel offers spacious rooms by Japanese standards, exactly as shown in the pictures. While the room is a bit tiny, it's suitable for short stays and being out during the day. The service was helpful, though not very friendly. The location is perfect with easy access to public transportation and a variety of restaurants nearby. The dining experience was enjoyable with room for improvement in variety. Additional amenities and facilities were satisfactory.
Rooms
8.0
The room was very large by Japanese standards and matched the description and pictures.
Service
7.0
The service was helpful but lacked friendliness.
Location
9.0
The location was excellent with easy access to public transportation and a variety of restaurants nearby.
Dining
8.0
The dining experience was very enjoyable with a good choice, though it could have more variety.
Facilities
7.0
The facilities met our needs during the stay.
Roy
United Kingdom,
March
2024
8.8/10
I had a wonderful stay at this hotel. The rooms were spotlessly clean, comfortable, and had all the necessary amenities. The service was friendly and helpful, although there were a few inaccuracies in the information provided. The location was convenient, close to transportation and shops. The dining experience was outstanding. Overall, a great value for the money with excellent facilities.
Rooms
9.0
The rooms were spotlessly clean, comfortable, and well-equipped with a large writing desk, flat screen TV, and air conditioning.
Service
8.0
The staff was friendly and accommodating despite the language barrier. However, there were some slight issues with incorrect information provided.
Location
9.0
The location was quiet and convenient, with easy access to the JR/Metro station and nearby shops and restaurants.
Dining
9.0
The dining experience was outstanding with a wide variety of options, including freshly prepared dishes for breakfast.
Facilities
9.0
The hotel facilities included massage chairs, a lounge with an outdoor terrace, and water features, providing a relaxing environment for guests.
John
United Kingdom,
December
2023
7.8/10
The hotel is conveniently located near several metro stations, offering easy access to public transportation. The service was excellent with a very friendly and welcoming staff. However, the dining options, while traditional, could be a bit pricey. The rooms, despite facing the college's baseball playground, were nicely taken care of but a bit small, lacking desks.
Rooms
7.0
The rooms, although facing the college's baseball playground, were nicely taken care of but a bit small.
Service
9.0
The service was top-notch with a very friendly and welcoming staff.
Location
8.0
The hotel's location near several metro stations was very convenient for exploring Tokyo easily.
Dining
7.0
The dining experience offered traditional fare but was a bit on the pricey side.
Facilities
8.0
The hotel offers services like dry cleaning, housekeeping, laundry, and a welcome drink.
convenient location
pricey dining
Edmund
United Kingdom,
December
2023
8.2/10
The hotel offers spacious rooms with good beds and bathrooms, although the desk may be small for two people. The breakfast room is somewhat sad, and space is limited if you have a large suitcase. The service is exceptional, particularly during challenging times like Typhoon Tami. The location is convenient near the train station and a few steps away from convenient stores. Dining options are overpriced but of excellent quality. The facilities are well-secured and returned on subsequent visits.
Rooms
8.0
The rooms are spacious and comfortable, perfect for a restful stay.
Service
9.0
The staff was friendly and provided exceptional assistance, especially during Typhoon Tami.
Location
9.0
The hotel's location near the train station and convenient stores is convenient for travelers.
Dining
7.0
Although the dining is expensive, the quality is top-notch.
Facilities
8.0
The facilities are secured and well-maintained, ensuring a comfortable stay.
Alexander
United States,
July
2023
6.8/10
My stay at the hotel was a mix of positives and negatives. The room I stayed in was clean, but the lingering tobacco smell was not pleasant. The service was friendly and responsive, although some prompting was needed at times. The location was convenient, with easy access to public transportation, but the dining experience left much to be desired with limited options and high prices.
Rooms
7.0
The room was clean, but unfortunately, it had a noticeable tobacco smell that was not very pleasant.
Service
8.0
The service I received during my first nights in Japan was friendly and responsive, although at times, I had to prompt for assistance.
Location
7.0
The hotel's location was convenient and close to public transportation, but there was a lack of nearby amenities and dining options within walking distance.
Dining
5.0
The dining experience, especially breakfast, was disappointing with limited options and high prices.
Facilities
Stephen
United Kingdom,
June
2023
7.8/10
The hotel offers modern, spacious rooms with Japanese-style decoration and a large western-style bed, which is a rarity in Tokyo. The service is top-notch, with extremely courteous staff handling various tasks efficiently. The location, while close to two metro stations for easy access to tourist spots, might not be the most exciting area in Tokyo. The dining options, though of quality, are limited in availability. Overall, a comfortable stay with friendly service, but with some constraints on dining choices.
Rooms
9.0
The rooms are modern and spacious, a pleasant surprise in Tokyo. The Japanese-style decoration adds a unique touch, and the western-style bed is notably large compared to the standard.
Service
8.0
The staff goes above and beyond with extremely courteous service, from front office assistance to package handling. However, there were instances of misinformation about local attractions.
Location
7.0
The hotel's proximity to two metro stations makes it convenient for exploring Tokyo's attractions, though the area might not offer much excitement.
Dining
7.0
The dining experience, while of good quality, has limited availability and may require reservations, which can be a bit inconvenient
Facilities
8.0
The facilities are well-maintained, offering a comfortable stay for guests.
Jill
United Kingdom,
June
2023
8.8/10
I had a wonderful stay at the hotel – the rooms were not only relatively spacious but also very clean and comfortable, equipped with all the modern conveniences. At 17,000 JPY per night, the price was reasonable, and the design made great use of the space. The service was top-notch, from helpful translations to hailing taxis, and the inclusion of a washing machine and dryer was a real plus. The location was excellent, with easy access to public transportation and a short walk to various attractions and dining spots. The dining options were extensive and catered to all dietary needs, making for a satisfying experience.
Rooms
9.0
The rooms were comfortable, spacious with great attention to detail and all the mod cons.
Service
9.0
The staff were very friendly and hospitable, making our stay even more enjoyable.
Location
9.0
The hotel's location was excellent, close to public transportation and a hub of restaurants and attractions.
Dining
9.0
The onsite dining options were excellent, with a wide variety of dishes to choose from and catering to all dietary requirements.
Facilities
8.0
The facilities were well-equipped and convenient for guests.
Bill
United States,
May
2023
8.2/10
I had a pleasant stay at the hotel. The rooms were blissfully quiet but on the smaller side, yet very nicely designed and cosy. The service was top-notch, with the staff going out of their way to assist me. The location was convenient, not too far from attractions and public transportation, though some train switching was needed. The dining experience was excellent, offering a variety of options. The facilities were sufficient for a comfortable stay.
Rooms
8.0
The rooms were not big, but very nice designed and cosy.
Service
9.0
The service was so polite and friendly, with staff going above and beyond to assist me.
Location
8.0
The hotel was conveniently located with easy access to public transportation and a variety of shopping and dining options.
Dining
9.0
The dining experience was great, with a commendable breakfast selection including made-to-order eggs and Asian foods.
Facilities
7.0
The facilities were satisfactory for a comfortable stay.
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